We are a friendly local independent garage based in the heart of the West End of Glasgow.
We pride ourselves with a good reputation and personal customer care.
We like to treat each customer as an individual in order to solve any problems that may occur. This includes spending time listening to our customer and offering free impartial advice.
We understand that running and maintaining a car is expensive. Modern vehicles are generally more reliable and efficient. But along with this technology, unexpected repairs can be expensive and stressful. We are also very aware that having your car repaired is an inconvenience, so we aim to get you back in the road as quickly as possible.
Our trained reception staff will offer free impartial advice. Help source cheaper reliable parts (often used parts, as certain dealership parts can be expensive). Advice if certain work is safe to delay and the pro’s and con’s on doing so. Advice with the most cost effective and peace of mind repairs. Also whether to repair or not.
We will not carry out work without your permission. Before we undertake any work to your car we will call you, quote you a price and give you an estimated time when your car will be ready. We are happy to discuss any concerns you may have and also more than happy to let you view your car in the workshop in oreder for you to understand what is involved.
Parts. We only fit trusted reliable parts to your car. Dealership parts can be expensive but we are experienced in finding cheaper, quality part from various sources. We always shop around to enable us to pass on the reductions to our customers. Often we see other garages quoting cheaper prices than us but we know by experience, inferior parts and oils are being fitted. We would rather have peace of mind in regards to safety, value for money and reliability.
Our mechanics and Technicians are highly trained, conscientious and skilled workers who take a pride in what they do. They are not on a bonus and are not paid to look for unnecessary work.
All work is fully guaranteed. We do our best to maintain high standards at all time. All vehicles are road tested and rechecked after repair but it would be incorrect to say we don’t make mistakes and sometimes new parts fail. As our reputation is paramount we promise to prioritise complaints and rectify faults with the minimum of fuss. We welcome feedback both good and bad in order for us to improve. We value repeat business and recommendations and that can only be achieved with satisfied customers.
Our goal is to work collaboratively with our customers in order to provide a fast, efficient cost effective service to keep you on the road with the minimal of inconvenience.